Effective Date: September 1, 2025
Last Updated: September 1, 2025

1. Scope & Provider Information

These Terms & Conditions (“Terms”) govern the contractual relationship between you (“Client”) and Shapetric, a digital service provider based in Germany, regarding the use of our websites www.shapetric.com and app.shapetric.com, as well as all services and digital products offered through them.

Shapetric provides digital services including, but not limited to:

• Social media content and ad creative design

• Website design and development

• Short-form video editing

• Lead automation setups

• Access to digital assets via a membership platform

By placing an order, booking a service, or using our Platform, you enter into a legally binding service contract under these Terms.

2. Eligibility

You must be at least 18 years old or have reached the legal age of majority in your jurisdiction to enter into a contract with Shapetric. By placing an order, you confirm that you meet these requirements.

3. Contract Formation

A contract is formed when:

• you select one or more services,

• provide the required information,

• accept these Terms & Conditions and the Privacy Policy, and

• confirm the order by clicking the respective order button.

All service details, scope, pricing, and delivery conditions are defined at the point of purchase.

4. Services & Service Scope

Shapetric provides digital services with reasonable care and professional skill. Each service represents an individual building block that may work independently or as part of a broader system.

Unless explicitly agreed otherwise:

• services are process-based, not result-based,

• timelines depend on timely client cooperation,

• scope is limited to the services purchased.

Any additional requests beyond the agreed scope may require a separate agreement or additional fees.

5. Client Responsibilities

The Client agrees to:

• provide accurate, complete, and timely information,

• supply all necessary materials (e.g. texts, media, access credentials),

• respond within reasonable timeframes.

  
  

Shapetric is not responsible for delays, limitations, or outcomes caused by incomplete, incorrect, or delayed client input.

6. No Guaranteed Results

Shapetric does not guarantee specific results, including but not limited to reach, engagement, leads, conversions, revenue, or business growth.

All services are delivered based on best practices and professional experience, but outcomes depend on multiple external factors beyond our control.

7. Payments & Billing

Payments are processed via Stripe or PayPal. Prices are displayed in EUR unless stated otherwise and include applicable taxes where required.

For recurring memberships:

• billing occurs automatically per the selected cycle,

• cancellation must occur before the next billing date to avoid renewal.

  
  

8. Right of Withdrawal & Early Service Start

For digital services and content:

By placing an order, the Client expressly agrees that service delivery may begin before the statutory 14-day withdrawal period expires and acknowledges that the right of withdrawal expires once the service has begun.

If a satisfaction guarantee is explicitly offered for a service, its conditions apply as stated at the point of purchase.

9. Refund Policy

Refunds apply only if explicitly stated for a specific service.
Refunds do not apply to:

• fully delivered services,

• digital products that have been accessed or downloaded,

• services affected by missing or incorrect client input.

  
  

10. Intellectual Property

All materials provided by Shapetric remain the intellectual property of Shapetric or its licensors unless otherwise agreed in writing.

Clients receive a non-transferable right to use delivered materials for their own business purposes. Resale, redistribution, or sublicensing is prohibited without written permission.

11. Client-Submitted Content

Clients retain ownership of their submitted content and grant Shapetric a non-exclusive, limited license to use such materials solely for service delivery.

The Client confirms they hold all necessary rights to the submitted content.

12. User Accounts

Where accounts are required, the Client is responsible for:

• maintaining account security,

• safeguarding login credentials,

• notifying Shapetric of unauthorized access.

Shapetric may suspend or terminate accounts in case of misuse or violations of these Terms.

13. Data Protection & Privacy

Personal data is processed exclusively in accordance with the Privacy Policy and applicable GDPR regulations.

For detailed information on data categories, purposes, and rights, please refer to the Privacy Policy.

14. Limitation of Liability

To the maximum extent permitted by law, Shapetric is not liable for:

• indirect or consequential damages,

• third-party service failures,

• errors resulting from client-provided information.

Total liability is limited to the amount paid for the affected service.

15. Termination

Either party may terminate ongoing agreements in accordance with the agreed billing terms. Shapetric reserves the right to terminate access in case of violations or unlawful use.

16. Changes to Terms

Shapetric may update these Terms as required. Updated versions apply upon publication. Continued use constitutes acceptance.

17. Governing Law & Jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany.
Jurisdiction is Berlin, Germany.

18. Contact

📧 support@shapetric.com
🌍 www.shapetric.com

Shapetric is a brand founded by Kitpaki, committed to delivering premium digital solutions while maintaining the highest standards of service and legal compliance.